Halfsim
iPhone troubleshooting guideIf your data isn't working, go through the steps below in order.
Step 1
SettingsCellular
1Make sure cellular data is set to 'Travel' (your eSIM).
2Turn off Allow Cellular Data Switching.
3Make sure data roaming is turned on for the 'Travel' line.
Cellular Data
Off
Primary
1
Travel
2off
Allow Cellular Data Switching
Travel
Cellular Plan Label
Travel
Turn On This Line
3on
Data Roaming
Step 2
🔄Turn your phone off, then back on.
Most issues are resolved here
If the issue still isn't resolved, try selecting a network manually.
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Address: 703-m112, 7F, 9, Gangnamseo-ro, Giheung-gu, Yongin-si, Gyeonggi-do, Republic of Korea (16977)Customer service: support@halfsim.com / 070-7954-9180
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