Android troubleshooting guideIf your data isn't working, go through the steps below in order. Screens are based on Galaxy (One UI).
Step 1
SettingsConnectionsSIM manager
1Make sure mobile data is set to 'eSIM 1'.
2Turn off data switching.
3In Roaming, make sure data roaming is turned on for eSIM 1.
SIM manager
Preferred SIM card
Calls
SIM 1Messages
SIM 11
Mobile data
eSIM 12off
Data switchingSwitch to the other SIM when your mobile data SIM can't connect to mobile data.
Roaming
Roaming carrier selection
Data Roaming · SIM 1
3on
Data Roaming · eSIM 1
Turn off data roaming for SIM 1
If data roaming is on for SIM 1 (your main line), you may be charged roaming fees by your home carrier.
Step 2
🔄Turn your phone off, then back on.
Most issues are resolved here
If the issue still isn't resolved, try selecting a network manually.
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